What it does
TypeSafe supplies the judgments in this demo.
Apps & data pipelines
transcript-scorecard
Watch a support call's scorecard update as the transcript arrives.
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How you can use it
A developer can run this example on a computer to play back fictional customer support calls. The software reveals the conversation one line at a time. It sends each new line to TypeSafe, an outside AI service. The app then updates a live scorecard to show the employee's performance.
Your developer needs an access key that connects the app to TypeSafe. The tool saves past scorecards to a local file. This example includes no login screens. It is meant for testing rather than a public website. Every playback sends the conversation text to the outside AI service.