Our summary
Cloudflare provides instructions for using Jev, an AI tool that chooses from options rather than writing an answer. People use this setup to automatically sort incoming customer messages, review refund requests against company rules, or check user accounts for suspicious activity.
You send the software a single package of information, like a customer message combined with their order history. Then, you ask the AI specific multiple-choice or scoring questions. The tool replies with its best choice and a number showing how confident it is in that exact answer.
This documentation is useful for developers building automated systems who need to separate measuring risk from taking action. The answers shown in the guide are just examples, not proof of how accurate the tool is. Anyone using it must check the company dashboard for current pricing.
Key takeaways
- Send all related information together, like a customer message and the store return policy.
- Look at how confident the AI is instead of just accepting its final choice.
- Keep the step of scoring risk separate from the final decision to block an account.