NextGenQA builds an n8n workflow that reads Outlook emails, uses Jev to choose a route and asks OpenAI to write a reply. It prepares Outlook drafts and records the results in Google Sheets.
Original by NextGenQA | Build & Understand AI | Stay AheadIntegrationsIntermediate26 min 5 secPublished
Give each step one job: Outlook receives mail, Jev chooses a route, OpenAI writes the reply and n8n connects them. Check the incoming subject, sender and bodyPreview fields.
Create an Outlook draft rather than send generated text straight to a customer. A draft is available for review, but does not prove that someone approved or sent it.
Use the Sheets log to inspect what happened. Before real use, check for truncated bodyPreview text and add duplicate-processing and retry safeguards.
Worth knowing
A workflow tutorial, not a production reliability or reply-quality test. The shown draft action is not a sent reply or an enforced human approval step. Email content goes to the configured services; review data access and retention before using real mail.