sys1

What it does

A Rust server runs Laya and other open decision models behind a dynamically batched, Jev-compatible System One API.

How you can use it

Start by listing your support departments, such as billing or technical repairs. Write a simple description of what belongs in each group. Next, create a few levels of urgency. You can also write yes-or-no questions, such as whether a message needs a manager right away.

A developer can run this program on your own computer or server hardware. Your app sends incoming customer messages to it. A fast classification program reads each note, picks the best team for the job, and tells your app how quickly someone needs to answer.